AT&T to Pay $177 Million to Breach Victims — Up to $7,500 Per Person

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The story

AT&T, the major US telecom carrier, has agreed to pay a total of $177 million (about ¥28 billion) in a class-action settlement over two massive data breaches in 2019 and 2024. More than 110 million customers were affected, but only around 4.9 million actually filed claims. Those who can document financial losses can receive up to $7,500 (about ¥1.2 million) each. A simplified calculation — total payout divided by every affected customer — produced a viral “¥280 ($1.87) per person” figure, and the thread lit up comparing it to payouts Japanese companies have made for data leaks (like Benesse and SoftBank’s ¥500 each), with some even floating the idea of jumping on the ongoing Times Car class-action bandwagon.

Two massive data breaches at AT&T, the major US telecom carrier, in 2019 and 2024 exposed the personal information of more than 110 million customers. Given the sensitivity of the leaked data, consumers sought compensation through a class-action lawsuit.

The complaint (PDF) alleges that AT&T failed to adequately protect customer data and was slow to notify customers about the breaches. The company has not admitted wrongdoing, but agreed to pay a total of $177 million (about ¥28 billion) in compensation to those covered by the settlement.

Claims were due by December 2025, but payouts from settlements like this typically take a long time to process — part of the settlement fund has to cover administrative and legal costs, and the company must try to notify as many affected people as possible. More than 4.9 million of the eligible customers filed claims.

Source: news.yahoo.co.jp / Original article here

What people said

2AnonymousOct 28, 2026 20:52
Hey Times, are you watching this?
161AnonymousOct 28, 2026 23:44
Re: #2
Tim●s: "Other families are other families, our family is our family. Didn't your mom ever tell you that?"
187AnonymousOct 29, 2026 02:20
Re: #1
Re: #2
Japan doesn't have punitive damages (because of civilian control), so no can do.
6AnonymousOct 28, 2026 20:54
Well, apologizing with this much money is pretty normal.
10AnonymousOct 28, 2026 20:54
Japanese companies: "5,000 yen ought to be plenty" (picking their nose)
138AnonymousOct 28, 2026 22:57
Re: #10
Turns out leaking the data is actually the efficient move!
14AnonymousOct 28, 2026 20:56
Maybe I should jump on the Times class-action lawsuit too.
85AnonymousOct 28, 2026 21:35
Re: #14
Probably a good idea. Once you factor in the cost of reissuing your driver's license, lost wages for the day, and fees for checking with credit bureaus, there's no way ¥3,000 covers it.
96AnonymousOct 28, 2026 21:40
Re: #14
Apparently a whopping 100,000 people have signed up!

Times Car Data Leak Class Action
https://timescar-lawsuit.com/



They're aiming to file suit before the end of the year, and will move forward with the proxy procedures. More than 100,000 people have reportedly registered on the lawsuit's dedicated website.

The defendants are the operating company Times Mobility (Tokyo), its parent company Park24 (also Tokyo), and the presidents of both companies.
Claims will be ¥50,000 for people whose ID photos (like driver's licenses) were leaked, and ¥30,000 for other personal information.
Those who reported to credit bureaus or had to reissue their license will get actual costs added on top, with participation fees of around ¥1,000.

Times Car to File Class Action by Year-End Over License Photo Leak, Seeking Up to ¥50,000 — Tokyo District Court
Jiji Press, October 26, 2026
https://www.jiji.com/jc/article?k=2026102600861
18AnonymousOct 28, 2026 20:56
Japanese companies just hand out QUO cards (gift cards), huh.
22AnonymousOct 28, 2026 20:58
Re: #18
I don't get GMO's thing where they gave out PCs.
23AnonymousOct 28, 2026 20:59
If you also submit documentation backing up your financial losses, you could receive up to $7,500 (about ¥1.2 million) depending on which settlement group you fall into (PDF).

Does documentation proving financial loss even exist for something like this?
190AnonymousOct 29, 2026 02:42
Re: #23
If your credit card gets used fraudulently, you get an email or something, right? Did you not know that?
37AnonymousOct 28, 2026 21:06
Nothing's going to change in Japan unless they introduce a punitive damages system too.
47AnonymousOct 28, 2026 21:11
Re: #37
I think Japan should introduce both civil punitive damages and criminal punitive fines. Capping penalties because people "can't pay" just creates more "nothing-to-lose" people (5ch slang for those who feel they have nothing left to lose and act recklessly).
38AnonymousOct 28, 2026 21:06
But they leaked info on 110 million customers, so that's an average of ¥280 compensation per person.
183AnonymousOct 29, 2026 02:05
Re: #38
4.9 million people actually filed claims. Divide ¥28 billion by that number and it's ¥5,714 per person.

The ¥1.2 million max is just for people with actual proven financial damage — if you were simply affected by the leak, it's more like ¥3,000.

Oh, that's basically the same as Times lol
42AnonymousOct 28, 2026 21:07
In Japan, all you get is an apology 😓
Because they think an apology is enough 🤪
45AnonymousOct 28, 2026 21:09
Re: #42
That's what they pay political donations for lol
55AnonymousOct 28, 2026 21:14
If you get paid this much, might as well leak the data.
59AnonymousOct 28, 2026 21:16
Re: #55
I saw a report about someone taking out a loan in someone else's name using leaked license info, so I can't feel that relaxed about it.
64AnonymousOct 28, 2026 21:19
Re: #1
More than 100 million people had their info leaked and the payout is ¥28 billion, so the average works out to less than ¥280. Are the people here saying "Japan should learn from this" actually hoping for ¥280?
67AnonymousOct 28, 2026 21:22
Re: #64
Apparently it's the 4.9 million people who actually filed claims.
65AnonymousOct 28, 2026 21:20
Benesse paid ¥500.
71AnonymousOct 28, 2026 21:24
Re: #65
Apparently they copied the ¥500 figure from the SoftBank case lol
72AnonymousOct 28, 2026 21:24
Re: #65
Even a cat got a ¥500 QUO card (there was a famous case where someone's registered pet cat received the compensation gift card).
111AnonymousOct 28, 2026 22:01
Japanese companies basically get away with whatever they want because there's no real punishment for misconduct.
Under the banner of "protecting workers," the government and companies just ignore the law.
113AnonymousOct 28, 2026 22:05
Re: #111
Did a Japanese company actually do something fraudulent here?
118AnonymousOct 28, 2026 22:15
Re: #111
To begin with, workers themselves don't have much respect for the law either.
133AnonymousOct 28, 2026 22:51
This whole thread is gushing over a company that leaked data again in 2024 after already doing it in 2019, for paying out ¥250 per person. You guys are being sarcastic, right?
136AnonymousOct 28, 2026 22:56
Re: #133
Do you actually understand the breakdown? It changes depending on whether you have documentation or not (whether you can prove the extent of the damage). And even without documentation, there are different tiers.
134AnonymousOct 28, 2026 22:53
Re: #1
Let's do this in Japan too! ¥1 million is huge.
141AnonymousOct 28, 2026 23:00
Re: #134
110 million people's info leaked and the total compensation is ¥28 billion — so that's an average of ¥280 per person?
173AnonymousOct 29, 2026 00:16
Yahoo BB: ¥500
Times: ¥8,000
182AnonymousOct 29, 2026 02:05
Re: #173
KDDI leaked 14 million email addresses, passwords, and mailbox contents back in June, and there was zero compensation for that.

KDDI: Suspected Leak of 14.22 Million Email Records Due to Unauthorized Access
https://www.nikkei.com/article/DGXZQOUC237WT0T20C26A6000000/
176AnonymousOct 29, 2026 00:33
Settlement amount: $177,000,000
Claimants: 4,900,000+

Even rounding up to 5 million people, that's $35.40 per person.
184AnonymousOct 29, 2026 02:06
Re: #176
It averages out to around ¥5,000, but a lot of people clearly don't read the article.

Background and Key Points

US class-action settlements typically use a two-tier structure: plaintiffs who can document actual financial harm receive a larger payout, while everyone else gets a flat, lower amount — and this case is no exception, combining individual payouts of up to $7,500 (about ¥1.2 million) with a flat payment for everyone else. The “¥280 per person” figure that spread through the thread is simply the total settlement divided by all 110 million affected people; divide it instead by the 4.9 million who actually filed claims, and it comes out closer to ¥5,000-something per person. Japan has no punitive damages system, and past Japanese data breaches — like those at Benesse and SoftBank — have often resulted in payouts of only around ¥500 per person. In the ongoing Times Car class action, claimants whose driver’s license photos were leaked are seeking ¥50,000 each, and there’s growing attention to what influence the US case might have on how such lawsuits play out in Japan.

*This article is excerpted and summarized from the 5ch (News Speed+) thread “US Telecom Giant AT&T to Pay $177 Million to Breach Victims — Up to $7,500 Per Person.”

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