Digital Agency’s Inquiry Data May Have Leaked After Cyberattack on Outsourced Vendor Studio

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The story

On October 22, Japan’s Digital Agency announced that personal information—including names and email addresses—entered into the inquiry form on its website may have leaked to outside parties. The cause was a cyberattack on Studio Inc., the company behind “Studio,” the website-building tool the agency used to run part of its site. The agency says no secondary damage has been confirmed so far. On 5ch, posters repeatedly questioned the structure of outsourcing a government contact point to an obscure outside firm, as well as a staffing setup where most employees are on loan from the private sector, with some also voicing concern about consolidating personal data onto the My Number card.

Personal information entered into the Digital Agency website’s inquiry form may have leaked to outside parties

The Digital Agency announced on October 22 that personal information—including names and email addresses—entered into the inquiry form on its website may have leaked to outside parties. It says that, as of now, no secondary damage such as misuse of the leaked personal information has been confirmed. The cause was unauthorized access to the service of Studio, the company behind the website-building tool the agency used to run part of its site.

(details omitted)

Source: news.yahoo.co.jp / Original article here

What people said

2AnonymousOct 26, 2026 20:24
What's the Digital Agency even for

Always a step behind, and every move just makes the damage bigger
210AnonymousOct 26, 2026 22:10
Re: #2
Only people who agreed to be leaked bother posting here, so it's kind of weird to treat the leak itself as the problem.
4AnonymousOct 26, 2026 20:24
Call it the "Digital" Agency all you want — even the website build is outsourced
166AnonymousOct 26, 2026 21:26
Re: #4
More like the Digital Vested-Interests Agency
215AnonymousOct 26, 2026 22:14
Re: #4
Exactly this
After every layer skims its cut, maybe 1% of the budget actually goes to development
8AnonymousOct 26, 2026 20:26
The site was probably built by some temp worker four subcontractor layers down anyway, right?
13AnonymousOct 26, 2026 20:27
Told you so
I said the Studio leak was bad news
21AnonymousOct 26, 2026 20:28
It's just incompetent people faking expertise to make money
This country doesn't have real IT engineers
32AnonymousOct 26, 2026 20:31
Re: #21
It's not a licensed industry, so it's crawling with fronts for organized crime (反社, slang for crime-linked operators)
26AnonymousOct 26, 2026 20:29
Just take the Digital Agency sign down already
37AnonymousOct 26, 2026 20:31
Re: #26
Lumpy codecs, crooked codecs
There isn't even source code from the developer. I guess that's "digital" too
48AnonymousOct 26, 2026 20:33
Should I still go get a My Number card after this?
206AnonymousOct 26, 2026 22:07
Re: #158
Leave it to the Japan Hacker Association
https://www.hacker.or.jp
Re: #48
Yeah
49AnonymousOct 26, 2026 20:34
Folding health insurance, driver's license, and pension info into the My Number card was a flat-out blunder
60AnonymousOct 26, 2026 20:37
Re: #49
The whole push to consolidate everything into My Number might itself be a criminal's game plan

Get everyone to bundle it all into one, then
the bomber releases it — boom
84AnonymousOct 26, 2026 20:41
Isn't My Number card data itself at risk of leaking too?
94AnonymousOct 26, 2026 20:44
Re: #84
Sure it's possible
And if it happens, it'll be on a scale nothing like this one
97AnonymousOct 26, 2026 20:44
We should just go back to taking submissions by fax
100AnonymousOct 26, 2026 20:45
Re: #97
Even faxes get saved as digital data these days
The only option left is handwritten letters
108AnonymousOct 26, 2026 20:48
Do Digital Agency officials even have any security knowledge? They're supposed to be digital pros getting paid out of our taxes to work there, right?
Set hiring standards that actually screen for real security knowledge, and fire any current staff who don't even meet the bare minimum
116AnonymousOct 26, 2026 20:54
Re: #108
Most of the staff are on loan from private companies, still technically employed by their original firms — they're IT pros, not law-school bureaucrats
This is just the level Japanese IT is at
119AnonymousOct 26, 2026 20:56
Why do they keep hiring no-name, third-rate companies anyway
176AnonymousOct 26, 2026 21:32
Re: #119
Probably because it's a vested-interest company tied to the "elite class" (上級国民, sarcastic slang for the privileged few)
130AnonymousOct 26, 2026 21:03
Wait, what's actually going on here
This reads like the vendor itself was managing the personal data, as if citizens' data was being illegally stored on the vendor's own servers
140AnonymousOct 26, 2026 21:08
Re: #130
>"Our company stores submitted content and the like under contract from the site operator."
studio.design/ja/security/notice/2026-10-incident
151AnonymousOct 26, 2026 21:18
If they can't even build or manage anything in-house and outsource it all,
what exactly does the Digital Agency actually do?
165AnonymousOct 26, 2026 21:25
Re: #151
Exactly this

They don't even have the authority to direct anything

That's why their response to the leak is such a mess
169AnonymousOct 26, 2026 21:27
Re: #151
Obviously — their real job is securing budget and handing it out to their buddies
158AnonymousOct 26, 2026 21:23
IT startups probably have next to zero security lol
180AnonymousOct 26, 2026 21:34
But we can't go back to the era of phones and faxes
185AnonymousOct 26, 2026 21:39
Re: #180
It'd be so much easier if we could all just agree to quit the internet altogether
202AnonymousOct 26, 2026 22:03
Re: #196
lol that's a good one
Re: #184
You just stamp your hanko seal and you're done
Re: #180-183
Leave it to the Japan Hacker Association
184AnonymousOct 26, 2026 21:38
Doesn't the Digital Agency vet its outsourcing contractors at all?
What was the Minister for Cybersecurity even doing?
186AnonymousOct 26, 2026 21:40
Honestly, at this point it feels like every Japanese company is hopeless
If even Google or Amazon got hit like this, we'd be finished
193AnonymousOct 26, 2026 21:56
Re: #186
Seriously, thank god Google and Amazon aren't Japanese companies
196AnonymousOct 26, 2026 22:00
Who knows how much they're paying this wannabe IT company
216AnonymousOct 26, 2026 22:15
The Digital Agency designs and manages the network connecting systems across government ministries (Finance, Health and Welfare, etc.) and local governments nationwide

If a hacker ever seized top-level access to the Digital Agency, that would become the starting point for the worst-case backdoor — letting them impersonate legitimate administrators and tunnel their way, domino-style, into administrative systems across all of Japan
220AnonymousOct 26, 2026 22:16
Re: #216
And who's actually designing and managing that network — some sub-subcontractor three or four layers down the outsourcing chain from the Digital Agency?

Background and key points of this discussion

The leak the Digital Agency announced traces back to the fact that the inquiry form on its website ran not on a dedicated in-house system but on an external website-building tool called “Studio,” and Studio itself was the target of a cyberattack. Since this is a separate system from the My Number card’s core infrastructure, it would be premature to directly link it to the “My Number data leak” fears raised in the thread. As of the announcement, no secondary damage has been confirmed, and there’s no evidence yet that the personal information has actually been misused. Opinions in the thread split between those who took issue with how the vendor was chosen and the multi-layered subcontracting structure itself, and those who saw this kind of risk as simply unavoidable given the push toward digitalization; views were similarly divided over the fact that most of the agency’s staff are on loan from private companies.

*This article is compiled from excerpts and a summary of the 5ch (News Speed+) thread “Personal Information Entered on Digital Agency Inquiry Form May Have Leaked Externally After Cyberattack on Site-Building Tool Studio Inc.“

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