GMO Tells Customers to Power Off Their PCs — 5ch Asks: ‘Tokyo Time or Beijing Time?’

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The story

On the 27th, GMO Internet Group called on customers to power off their PCs by noon after receiving a threat from someone believed to be behind unauthorized access to its services, warning that “customers will be attacked at noon on the 27th.” The company advised users to back up their data, unplug cables before shutting down, run a virus scan, and ignore any suspicious messages asking for passwords or authentication codes. On 5ch, reactions split between practical advice on how to respond and skepticism about how effective the request would actually be, with comments like “there’s no way the attack just stops at noon.”

On the 27th, GMO Internet Group asked customers to shut down their computers by noon amid unauthorized access to its services. The company had received a threat from someone believed to be the attacker, stating that customers would be attacked at noon on the 27th.

GMO called on users to back up their PCs, then unplug all connected cables before powering down. It also advised running a virus scan on devices. The company stated it would never ask for passwords or authentication codes, and urged customers not to respond to any suspicious contact.

Nikkei, October 27, 2026, 10:33

Source: nikkei.com / Original article here

What people said

2AnonymousOct 27, 2026 10:41
Here comes the cleaning lady (´・ω・`) (a 5ch running joke about office cleaners accidentally unplugging servers)
49AnonymousOct 27, 2026 10:45
Re: #2
Not bad, you!
15AnonymousOct 27, 2026 10:43
"Self-responsibility" that's really someone else's problem — HERE IT COMES (゚∀゚)!!
209AnonymousOct 27, 2026 10:54
Re: #15
That's basically every higher-up in this country, lol

Minister Hosono issues "urgent request" to all citizens: stock up on food, water, and toilet supplies [首都圏の虎★]
https://asahi.5ch.io/test/read.cgi/newsplus/1793057853/
17AnonymousOct 27, 2026 10:43
That's the nuclear option — ripping out the LAN cable.
121AnonymousOct 27, 2026 10:49
Re: #17
Unplugging the LAN and powering off is the only real option
It could get switched back on remotely
Cut the Wi-Fi at the router too so it can't connect at all

Though if your data's already been grabbed, it's game over anyway
25AnonymousOct 27, 2026 10:44
Wait, what?
Customers are managing the servers??????
Don't tell me this is finance's first-ever P2P setup?
111AnonymousOct 27, 2026 10:49
Re: #25
No, I think the story is attackers are getting into customers' personal PCs through this company's app or similar.
So they're saying unplug it, or otherwise make sure it can't start up at all (including the possibility of a remote power-on).
152AnonymousOct 27, 2026 10:51
Re: #25
Because stuff like session hijacking happens —

Reports of unauthorized trades on FX accounts: GMO issues urgent warning over "Onamae.com" breach
They're urgently asking users to change passwords on trading tools and accounts, and to log off to cut their sessions.


Why does session hijacking happen? The mechanics of the attack and the countermeasures needed
https://eset-info.canon-its.jp/malware_info/special/detail/230110.html
Session hijacking is a cyberattack in which a third party steals the "session ID" (a temporary authentication key)
used to keep you logged into a web service, then impersonates you.
Without ever entering an ID or password, they can freely operate your logged-in account.
29AnonymousOct 27, 2026 10:44
Couldn't there be a mix-up between GMT and JST?
68AnonymousOct 27, 2026 10:46
Re: #29
The original statement clearly specifies JST
Pretty considerate of them
52AnonymousOct 27, 2026 10:46
But you can turn it back on remotely, can't you?
120AnonymousOct 27, 2026 10:49
Re: #52
Just pull the plug! (;ω;)
64AnonymousOct 27, 2026 10:46
There's no way they're striking at exactly noon.
81AnonymousOct 27, 2026 10:47
Re: #64
Tokyo time or Beijing time, that is the question!
84AnonymousOct 27, 2026 10:47
If this gets left unchecked, online finance and online shopping are done for
What's the Digital Agency planning to do about it
They'd better move fast, lol
97AnonymousOct 27, 2026 10:48
Re: #84
They'll set up a Ransomware Countermeasures Bureau and request a budget for it
127AnonymousOct 27, 2026 10:49
Re: #84
This company isn't really big enough to call "financial infrastructure"

I get the feeling the government wouldn't mind if it went under, lol
90AnonymousOct 27, 2026 10:48
Isn't the attack supposed to be on the servers?
155AnonymousOct 27, 2026 10:51
Re: #90
They've announced they're attacking customers' PCs, remember
128AnonymousOct 27, 2026 10:49
I tried to log into GMO and it told me to set up a passkey, so now I can't log in at all?
166AnonymousOct 27, 2026 10:51
Re: #128

Yeah, that means you're already compromised
130AnonymousOct 27, 2026 10:50
That's dumb
There's no way they're only attacking at noon — obviously it'll keep going after that too, however you look at it
158AnonymousOct 27, 2026 10:51
Re: #130
Simply put, they're saying your device is already infected, so don't turn it on.
169AnonymousOct 27, 2026 10:52
Re: #130
Seriously, right
What a considerate hacker, only attacking at the time they announced
134AnonymousOct 27, 2026 10:50
Has this company racked up so many years of grudges that it ended up like this?
Somehow the motive reeks of something other than money
175AnonymousOct 27, 2026 10:52
Re: #134
They probably knew from the start they wouldn't get paid
The real goal is probably trashing the company's image
Though I never thought GMO's image was all that great to begin with, lol
138AnonymousOct 27, 2026 10:50
They're hacking individuals' personal computers?
What for?


They'll probably use the leaked personal info to break into other companies' services
Stuff like account takeovers
Turning off your own PC won't protect you from that kind of thing
198AnonymousOct 27, 2026 10:53
Re: #138
It's a show of force

If GMO doesn't comply,
they'll expose what's inside GMO customers' PCs
142AnonymousOct 27, 2026 10:50
Re: #111
So it's a hacker group that breaks through even if you cut it off at the router…
These guys are way too tough, lol
188AnonymousOct 27, 2026 10:52
Re: #142
If the power's on, there could well be a virus in there that boots itself up the moment the connection drops, worst case.
145AnonymousOct 27, 2026 10:51
Everything's rallying today except GMO Internet
Real strong, GMO…
187AnonymousOct 27, 2026 10:52
Re: #145
Isn't that just short-selling?
173AnonymousOct 27, 2026 10:52
Until when exactly are we supposed to keep it powered off?
215AnonymousOct 27, 2026 10:54
Re: #173
"We'll follow up by email"
182AnonymousOct 27, 2026 10:52
Does that mean the originating IP address leaked too?
194AnonymousOct 27, 2026 10:53
Re: #182
They're bothering to send email to the addresses they stole, so they've probably grabbed your IP too
189AnonymousOct 27, 2026 10:52
You've got to back up, yank the LAN cable, and power down — there's no way around it.

There's a chance there's something in there that checks the clock when you power on and self-destructs.
If you back up first and then access it from a different PC, you might be able to remove the virus afterward and still recover the data.
Worst case, even eyeballing it and copying files by hand, recovery itself should still be possible.
228AnonymousOct 27, 2026 10:54
Re: #189
I doubt they'd let it self-destruct
More likely the pattern is: lock it down, then demand a ransom payment to unlock it
right?
199AnonymousOct 27, 2026 10:53
I wonder what's going to happen to the AI industry from here
Will regulation come in and make analog equipment valuable again
Or will it just forge ahead headlong into chaos as-is
227AnonymousOct 27, 2026 10:54
Re: #199
I think it'll just forge ahead headlong
Same as it went with railways and cars

Background and Key Points of the Discussion

GMO has previously been reported to have suffered unauthorized access incidents on services including “Onamae.com,” and this latest request — alongside password changes and logging off — was framed as a countermeasure against “session hijacking,” in which an attacker takes over a user’s logged-in session. Opinion in the thread split mainly over how effective the request would actually be, with comments like “there’s no way they’d only target noon” and “powering off alone doesn’t guarantee protection” standing out, even as posters traded practical tips such as unplugging the LAN cable or cutting the router connection. It’s worth noting that, as of the morning of the 27th, neither news reports nor the thread had confirmed who sent the threat, their motive, or the actual extent of any leaked personal information — so speculation about whether this is financially motivated or aimed at damaging the company’s image remains just that, speculation.

*This article is excerpted and summarized from the 5ch (News Flash+) thread “[Breaking] GMO asks customers to power off PCs after threat of an attack at noon on the 27th.”

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