Multiple E-Comic Services Crash, Leaving Readers Locked Out of Books They Already Paid For

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The story

A string of outages has hit e-comic services, leaving readers unable to access titles they’d already purchased. The thread calls out Comic Shomoa and Renta by name, with Shomoa reportedly having “no estimated time for recovery yet.” It also came out that Shomoa had revised its terms of service right before going into maintenance, drawing cries of “that’s awful” from users. Meanwhile DLsite and Kindle reportedly came through unscathed, sparking a mix of “the biggest platforms are the safe bet” and “if even Kindle isn’t safe, nothing is.” Some pointed out the deeper issue: e-books are really just a rental in disguise.

What people said

1AnonymousOct 20, 2026 17:44
What are we even supposed to do about this
2AnonymousOct 20, 2026 17:46
They say "multiple services," but
are there any besides Shomoa and Renta that are actually down too?
3AnonymousOct 20, 2026 17:47
Re: #2
Just an affiliate-bait thread (dismissing it as clickbait for ad-revenue blogs)
4AnonymousOct 20, 2026 17:48
At the end of the day, digital is just a rental.
There are too many barriers to putting out physical manga volumes.
It costs money, and Shueisha, Shogakukan, and Kodansha have a stranglehold on the manga market (differences in bookstore marketing, stock levels, etc).
Isn't there any new publisher coming up to challenge that?
5AnonymousOct 20, 2026 17:51
BOOKWALKER, which I mainly use, is run by Kadokawa, so I want to believe it's fine.
I want to believe that, but Kadokawa's publicly listed, so…
worried some nasty activist investor might come after it.
56AnonymousOct 20, 2026 19:25
Re: #5
Kadokawa's already screwed up once before, though
6AnonymousOct 20, 2026 17:53
Is Kindle even okay?
20AnonymousOct 20, 2026 18:14
Re: #6
At times like this the biggest player does feel safer.
Not that it's guaranteed to be fine, though.
68AnonymousOct 20, 2026 20:20
Re: #20
If Kindle's not okay, nothing's okay.
7AnonymousOct 20, 2026 17:56
Is DLsite safe?!
99AnonymousOct 20, 2026 23:35
Re: #7
Sounds like a blast if a place like that leaks your purchase history along with your personal info (sarcastic)
8AnonymousOct 20, 2026 17:58
Isn't there probably some clause in the terms of service saying you've already agreed to this, even if what you bought suddenly becomes unreadable?
15AnonymousOct 20, 2026 18:06
Re: #8
Shomoa revised its terms of service right before going into this maintenance — that's rough.
11AnonymousOct 20, 2026 18:01
Oh, Hikari TV Book already shut down too, huh
14AnonymousOct 20, 2026 18:06
Games are gonna end up like this before long too
85AnonymousOct 20, 2026 21:46
Re: #14
PlayStation seems like it could be next
17AnonymousOct 20, 2026 18:07
To begin with, this isn't just an e-book thing — it's true of any web service.
Whether it gets hacked and goes down, or the business can't sustain itself and the service shuts down, either way what you bought stops working.
19AnonymousOct 20, 2026 18:09
Bookstores keep going under one after another — publishing is headed for the same fate as the games industry.
Amazon runs it all.
23AnonymousOct 20, 2026 18:20
So I guess whichever e-book service still lets you read your stuff even in a mess like this is the strongest one?
25AnonymousOct 20, 2026 18:26
Re: #23
They're all built the same way under the hood, though.
Get hacked and you won't be able to read anything either.
24AnonymousOct 20, 2026 18:21
Back when e-books first started, a ton of competing stores popped up and then died off.
In the end we learned the biggest players are the safest bet.
26AnonymousOct 20, 2026 18:27
That book, this book, your personal info too — all free~ (sarcastic jab about data leaks)
28AnonymousOct 20, 2026 18:30
I figured Shomoa would be fine since it's run by NTT, and then it's 'no ETA on recovery yet.'
30AnonymousOct 20, 2026 18:32
DLsite coming out with zero damage is kind of funny ("no damage" used as gaming slang)
33AnonymousOct 20, 2026 18:34
Re: #30
That place is under the GEO Group umbrella, though — isn't that a bit risky?
43AnonymousOct 20, 2026 18:54
Re: #30
That's basically outing your own identity, lol (joke about adult-content purchase history leaking)
51AnonymousOct 20, 2026 19:18
I try to buy from the publisher's own official app as much as possible
53AnonymousOct 20, 2026 19:22
Re: #51
I'd recommend buying Kadokawa titles through au's Book Pass and linking your bookshelf with Kadokawa's BOOKWALKER

Though then again, Kadokawa already got hit by an attack and screwed up before…
52AnonymousOct 20, 2026 19:18
Kindle's clunkiness is on a whole other level.
It's no joke that Comipo (which has long stockpiled adult titles) or Yahoo's eBook service are actually more convenient to use.
55AnonymousOct 20, 2026 19:23
Re: #52
I read that as 'how easy it is to use' and went 'huh?!' — oh wait, it says 'how hard it is to use'!
72AnonymousOct 20, 2026 20:41
HDDs can die in an instant, you know.
Even several terabytes of data you painstakingly scanned yourself (DIY book-scanning, aka "jisui") can vanish just like that.
73AnonymousOct 20, 2026 20:45
Re: #72
Not even backing up your collection data isn't fearless, it's just plain stupid
78AnonymousOct 20, 2026 21:08
There are just way too many manga apps.
On top of that, the same titles are scattered everywhere, and some publishers even run multiple apps of their own.
I'm not saying merge Jump and Magazine into one app, but come on, do something about this.
83AnonymousOct 20, 2026 21:37
Re: #78
If you don't spread things across services, though, you're done for in one shot when something like this happens
87AnonymousOct 20, 2026 21:55
I don't use Shomoa or Renta at all, but
since they run commercials nonstop, I guess that means they're popular?
88AnonymousOct 20, 2026 21:57
Re: #87
I used Shomoa specifically because, being an NTT service, it seemed like one that wouldn't ever pull out of the market
So this really stings
94AnonymousOct 20, 2026 23:14
Re: #83
The rights holders are all the same anyway, so you should be able to read it anywhere no matter where you bought it
96AnonymousOct 20, 2026 23:30
Re: #94
That's way too idealistic

Background and key points of this discussion

Strictly speaking, buying an e-book isn’t really “purchasing data” so much as “renting the right to read it,” and the risk that purchased titles become unreadable when a service suffers an outage or shuts down has been flagged for some time. The thread’s reference to “Kadokawa already screwed up before” appears to point to the 2024 incident in which the KADOKAWA Group was hit by a cyberattack that knocked out BOOKWALKER and other services for an extended period. Many users had relied on Comic Shomoa precisely because it’s run under the NTT Group (operated by NTT Solmare) and felt reassuring — this outage shook that assumption. The thread saw praise for publisher-run official apps and independent stores, along with calls to consolidate the glut of competing manga apps, while the suggestion that “since the rights holders are the same, purchased data should be readable through any store” drew pushback as “too idealistic,” leaving the debate unresolved. It’s also worth noting that no industry-wide framework currently guarantees readers’ continued access to content they’ve already bought, which means outages like this remain a structural problem that could easily recur.

*This article is compiled from excerpts and a summary of the 5ch (Hardware/Industry [Geha]) thread “[Bad News] Multiple E-Comic Services Go Down, Purchased Books Unreadable, Becomes a Hot Topic.”

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