Gen Z: “Stop Paying with Cash, People Are Waiting!” Middle-Aged Woman: “Sorry… But It’s First-Come, First-Served, So Please Wait Your Turn.”

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The story

A post from a young person venting frustration over cash payments at convenience stores went viral on X (formerly Twitter), and 5channel users were split on the issue too. The complaint “I hate having my time wasted” drew pushback like “just get in line ahead of them” and “you should build more buffer into your schedule” — while others pointed out that poor signal reception often slows down cashless payments, and that fumbling for a point card can make things even slower, turning the very idea of “speed” itself into the real point of debate.

What people said

1AnonymousAug 20, 2026 14:36
Young People Say "Stop Paying Cash" at Convenience Stores — Here's Why Some 40-Somethings Still Won't Go Cashless
A post expressing irritation at an "old guy" fumbling with coins while paying at a convenience store drew attention on X. To today's younger generation, people who still pay with cash may just seem like an annoying waste of time.
5AnonymousAug 20, 2026 14:38
What are they in such a rush for, anyway?
11AnonymousAug 20, 2026 14:40
Re: #5
Even if you're not in a hurry, I get not wanting some total stranger to eat up your time.
17AnonymousAug 20, 2026 14:41
Re: #11
Just build some buffer time into your schedule.
You're the one forcing your own convenience onto other people here.
26AnonymousAug 20, 2026 14:43
Re: #11
Then just get in line before the lady does.
9AnonymousAug 20, 2026 14:39
What actually takes longer than cash is when someone tries to pay with some "Pay" app without knowing how it works — fumbling with their phone, asking the clerk over and over, redoing it each time.
22AnonymousAug 20, 2026 14:42
Re: #9
That's really it in a nutshell 🥺
Cashless or cash, if you're slow, you're slow.
25AnonymousAug 20, 2026 14:43
Clerk: "That'll be 580 yen. How will you be paying?"
Capable me (unlocking my phone): "Electronic payment."
Clerk: "Please select it on the monitor button."
Capable me: "Is PayPay okay as a barcode payment?"
Clerk (tch): "Yes."
Capable me: "Got it. Opening the app now. Huh? Signal's weak 😣"
85AnonymousAug 20, 2026 14:59
Re: #25
Wait, is this the guy?

https://video.twimg.com/ext_tw_video/1924352211846414336/pu/vid/avc1/1272×720/iWgfaflTzU_vsraE.mp4?tag=12
36AnonymousAug 20, 2026 14:46
Suica (Japan's IC transit/e-money card) is the best. No need to unlock your phone or hold up a barcode — it's fast. Just make Suica the universal standard already.
47AnonymousAug 20, 2026 14:48
Re: #36
*Bwaap!* "Insufficient balance, please top up" — and now you're topping up right there at the register.
49AnonymousAug 20, 2026 14:48
Re: #17
I think it's more like: next to their own inconvenience, forcing their convenience onto others just doesn't register. Super selfish, but honestly, I get the feeling.
111AnonymousAug 20, 2026 15:09
Re: #49
By that logic, an old lady slowly paying in cash and eating up everyone else's time is just her own business, right?
58AnonymousAug 20, 2026 14:51
Re: #56
You just don't know — the irritable old guys are slow AND they snap at you if you point it out.
60AnonymousAug 20, 2026 14:51
I mean, the way these people talk, it's like everyone around them is supposed to accommodate them as a given.
Meanwhile they show zero consideration for anyone else — who do they think they are, medieval nobility?
Not being able to wait through a normal checkout is ridiculous to begin with.
84AnonymousAug 20, 2026 14:59
Re: #60
Time spent waiting for them is wasted time.
Time they make others wait? Doesn't even cross their mind.

Honestly, that's basically everyone — young and old, men and women alike.
Same goes for cars passing each other on narrow roads, not just checkout lines.
64AnonymousAug 20, 2026 14:52
By the way, me: "I'll pay by card, tap payment" →
"Don't need the receipt" → *briskly strides off* (walking absurdly fast)

How's that for an image??
69AnonymousAug 20, 2026 14:53
Re: #64
Sounds like you mumble fast, so I bet the clerk looks confused.
89AnonymousAug 20, 2026 15:01
Re: #64
Honestly, I'm more worried about your daily life if that kind of thing gives you a sense of superiority.
78AnonymousAug 20, 2026 14:57
Saw some news recently that Uniqlo-style self-checkout might start spreading beyond Uniqlo itself.
Don't you dare make me wait. I'm nice to store staff, but I show you all no mercy.
88AnonymousAug 20, 2026 15:01
Re: #78
If it's an RFID-based self-checkout, even old guys can handle it easily, so don't worry, good for you.
80AnonymousAug 20, 2026 14:58
Please stop being cashless and then fumbling around looking for your point card anyway — you end up slow regardless.
82AnonymousAug 20, 2026 14:59
Re: #80
The weak in-store signal is part of the problem too!
94AnonymousAug 20, 2026 15:03
The only place you'd really have to line up is a convenience store around lunchtime, no? Do you ever wait that long paying anywhere else?
97AnonymousAug 20, 2026 15:04
Re: #94
Pharmacies are pretty much always crowded.
Though honestly, to the people complaining about convenience stores/supermarkets at lunchtime — if you don't like it, don't go at lunch.


You corporate slave, you.
103AnonymousAug 20, 2026 15:06
Re: #94
Morning convenience stores can have lines too depending on the location — construction workers ("dokachin," slang for manual laborers) coming in for their morning food.
107AnonymousAug 20, 2026 15:08
More than cash payers, it's the people ordering cigarettes or fried snacks at the counter that irritate me.
109AnonymousAug 20, 2026 15:08
Re: #107
Honestly I don't get that one. Let people eat what they want to eat.
112AnonymousAug 20, 2026 15:10
Docomo's signal is so bad I struggle with electronic payments wherever I go. Never had this problem with Y!mobile — what's going on with mighty Docomo?
116AnonymousAug 20, 2026 15:11
Re: #112
Seriously, same. Ahamo (Docomo's budget plan) is so bad it's insanely stressful.
115AnonymousAug 20, 2026 15:10
Cashless is already slower as it is — if you made the lady go cashless too, it'd only get even slower.
117AnonymousAug 20, 2026 15:11
Re: #115
Cashless is slower?
127AnonymousAug 20, 2026 15:15
I'll pick up a parcel, pay a utility bill, grab cigarette brand No. 69, do the age verification for alcohol, buy an Ichiban Kuji lottery ticket, and pick out some oden — all in one trip.
129AnonymousAug 20, 2026 15:16
Re: #127
Add a bulk-waste disposal sticker to that too.
131AnonymousAug 20, 2026 15:17
Re: #127
Super thick skin, lol.

Background and Key Points

For readers outside Japan, a bit of background helps here. Japan’s cashless payment rate only crossed roughly 40% in the early 2020s, still low compared to South Korea or China, and convenience stores (konbini) like 7-Eleven, FamilyMart, and Lawson are the everyday battleground for this transition because they’re used for everything from bill payments to age-verified alcohol and tobacco sales to parcel pickup, not just snacks. IC cards like Suica and Pasmo, originally train-fare cards, became Japan’s fastest payment method precisely because they need no unlocking or barcode-scanning, while “Pay” apps such as PayPay require opening an app, generating or scanning a code, and a stable signal — a process still unfamiliar to many older users and prone to failure in shielded, crowded store interiors.

The thread didn’t actually split along a young-versus-old or cash-versus-cashless line. It split on whether cashless payment is reliably faster at all. Several posters argued the real time sink is unfamiliarity and fumbling, regardless of payment method, and that a slow cashless user costs just as much time as a slow cash user.

What outside readers likely miss is that “first come, first served” (先着順) carries real social weight in Japanese queue culture — it’s the woman’s implicit rebuttal that patience, not payment method, is the actual social contract at a register. Also unmentioned in the thread: carrier network quality varies enough in Japan (Docomo complaints appear repeatedly) that “go cashless” isn’t a universal fix, since it just shifts the bottleneck from coins to connectivity.

*This article is excerpted and summarized from the 5channel (Nandemo Jikkyo G) thread “Gen Z: “Stop paying with cash, people are waiting!” Middle-aged woman: “Sorry… but it’s first-come, first-served, so please wait your turn.”“.

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