Beat Takeshi’s Comments on Customer Harassment Spark Debate — 5ch: “Sounds Like Both Sides Were at Fault”

From our other sites

The story

On the September 13 broadcast of TV Asahi’s “Beat Takeshi’s TV Tackle,” Takeshi shared his personal views on customer harassment (“kasu-hara”) — abusive behavior by passengers toward taxi drivers. His remark, “If everyone just calmed down a bit, it feels like both sides were kind of at fault,” sparked a 5ch thread where users traded stories of witnessing trouble with drunk passengers, complaints about curt, unfriendly drivers, and even claims that Takeshi himself once mocked taxi drivers in his own act — with opinions coming in from both the passenger and driver side.

Beat Takeshi shares his views on customer harassment toward taxi drivers: “If everyone just calmed down a bit, it feels like both sides were kind of at fault…”

Entertainer Beat Takeshi appeared on the September 13 broadcast of TV Asahi’s “Beat Takeshi’s TV Tackle” (Sundays at noon), where he offered his personal take on the customer harassment (“kasu-hara” — egregious misconduct such as violence, verbal abuse, and unreasonable demands directed at employees by customers or business partners) that runs rampant in society today.

That day’s episode covered a range of issues facing Japanese society.

Source: news.yahoo.co.jp / Original article here

What people said

2AnonymousSep 15, 2026 08:06
Back in the day, there really were some awful, thuggish drivers on taxis and buses ("kumosuke," an old slur for rough, unscrupulous drivers)
10AnonymousSep 15, 2026 08:14
Re: #2
If you wait 2 hours only to get told the cheapest possible destination, yeah, you'd want to tell them to get lost.
When I'm coming home from a trip I deliberately get off one stop early so I can grab a taxi there instead.
Seems like more and more Japanese people can't even manage that basic courtesy anymore 🤭
17AnonymousSep 15, 2026 08:19
Re: #2
Sexual assaults by shady drivers ("kumosuke") still happen today.
I remember seeing stats on it and being shocked at how often it occurs.
Back in the day there were even more creepy drivers like that.
30AnonymousSep 15, 2026 08:35
Re: #2
Not that different even now — taxis especially have a huge hit-or-miss range.
4AnonymousSep 15, 2026 08:07
It's probably only celebrities
who get into this many spats with drivers
A regular office worker isn't going to feel like starting a fight in a taxi.
36AnonymousSep 15, 2026 08:38
Re: #4
That's just because the only place you hear about taxis is TV lol

This reply instantly gives away that neither you nor anyone around you actually uses taxis lol
5AnonymousSep 15, 2026 08:07
Well, it's something comedians do a lot lately —
the "trash-talking taxi drivers" bit.
6AnonymousSep 15, 2026 08:08
There are drivers out there who just don't get that this is a service industry —
the kind who are so curt you wonder who they think they are.
8AnonymousSep 15, 2026 08:12
Re: #6
There's a huge difference between customers in the countryside and in Tokyo.
In the big city it's a total one-time-only encounter.
11AnonymousSep 15, 2026 08:15
Re: #6
As long as you get to your destination without an accident, isn't that enough lol
What exactly are you expecting from a taxi?
62AnonymousSep 15, 2026 09:04
Re: #6
I mean, the least they could do is respond when you tell them your destination.
7AnonymousSep 15, 2026 08:10
Wasn't Takeshi himself a taxi driver back when he was young?
42AnonymousSep 15, 2026 08:45
Re: #7
That's right.
And he was hospitalized for months after a serious accident.
That neck-tilting thing he does is a lingering after-effect from it.
He'd run away from home at the time, so he never even told his family.
12AnonymousSep 15, 2026 08:16
They should just ban drunk passengers from riding altogether.
18AnonymousSep 15, 2026 08:19
Re: #12
People use taxis precisely because they're drunk, so that's not really feasible.
Though I do agree about the completely wasted ones.
13AnonymousSep 15, 2026 08:16
Re: #10
There's no such thing as easy money lol
If you don't like it, go set up a long-distance-only taxi pool lol
15AnonymousSep 15, 2026 08:18
Back in the day there were a lot of chatty old guys driving taxis who loved to talk.
16AnonymousSep 15, 2026 08:19
They stop seeing the other person as an individual human being
and start mistaking them for just a part of the "taxi" system.
Same goes for people who blow up at train station staff or convenience store clerks.
37AnonymousSep 15, 2026 08:39
Re: #16
I get that, honestly.
I have that tendency myself too.

I don't want convenience store clerks or taxi drivers striking up weird conversations with me.
I just want the bare minimum necessary exchange.
19AnonymousSep 15, 2026 08:23
Refusing a fare and hurling abuse or violence aren't remotely equivalent.
Refusal only counts as an offense in a field like healthcare.
20AnonymousSep 15, 2026 08:23
Bashing taxi drivers, stories about stuff that happened on the Shinkansen —
classic go-to talk show material for celebrities.
28AnonymousSep 15, 2026 08:32
Re: #20
Also trashing convenience store clerks.
21AnonymousSep 15, 2026 08:23
Whenever I see a pack of drunks flagging down a taxi on my morning commute,
I think there's no way I could ever do that job.
22AnonymousSep 15, 2026 08:23
"I'll attack you" — abuse and threats hurled at a female driver… phone thrown at her, 30 terrifying minutes caught on the dashcam. "Pretty much every driver has been through this."
https://www.youtube.com/watch?v=KJ89xtUxlGg
63AnonymousSep 15, 2026 09:05
Re: #22
That's the worst.
If you can't handle your liquor, just drink at home.
23AnonymousSep 15, 2026 08:25
Do you guys actually say "To XX, please" properly when you get in a taxi?
And if it's a short ride, do you say "Sorry, it's just a short trip"?
When I was a new hire, the very first thing my boss chewed me out for was how I got into a taxi lol
26AnonymousSep 15, 2026 08:27
Re: #23
The people here don't ride taxis.
33AnonymousSep 15, 2026 08:36
Re: #26
The people posting in this thread are probably mostly bored taxi drivers with time on their hands lol
39AnonymousSep 15, 2026 08:42
Re: #26
When I come up to Tokyo for Comiket,
I do take a taxi when leaving Tokyo Big Sight.
Partly exhaustion, partly that Comiket messes with your sense of money lol
25AnonymousSep 15, 2026 08:26
Takeshi absolutely trashed a taxi driver who'd turned in some money he'd found —
and had an announcer read that script out loud.
27AnonymousSep 15, 2026 08:27
It's the go-to savior material for third-rate celebrities whenever they run out of things to talk about.
38AnonymousSep 15, 2026 08:39
Re: #10
Wait, isn't the base fare higher now?
So I guess I should just say "drive me around for 30 minutes or whatever"?
45AnonymousSep 15, 2026 08:47
Re: #38
It's actually gone down compared to the past.
For a short trip it's like 500 yen.
48AnonymousSep 15, 2026 08:51
Wasn't Takeshi working as a taxi driver in his unsuccessful 20s?
No wonder his comments about taxi drivers come off sympathetic.

There was that movie, something like "Takeshis'," where Takeshi played dual roles,
and there was a scene where he was a bit kind to a taxi driver.
49AnonymousSep 15, 2026 08:52
Re: #48
Correction: Takeshi was driving a taxi on the side while also working as a comedian during his unsuccessful 20s, right?
53AnonymousSep 15, 2026 08:55
The US, and France too, are apparently starting self-driving taxis, right? Japan will probably follow before too long.

The taxi driver profession itself might disappear entirely —
though self-driving cars themselves might also end up taking longer to arrive
than people expect.
67AnonymousSep 15, 2026 09:09
Bus drivers used to have a lot of guys who'd yell at high schoolers too.
That stopped dead at some point though.
69AnonymousSep 15, 2026 09:11
Re: #67
Actually that's made a comeback lately, in a big way — part of it's simply the pay issue,
but it's also that they've stopped treating public transit as a service industry, more of a "you're gonna ride anyway, aren't you?"
attitude that's become the norm.

Background and Key Points of the Debate

“Customer harassment” (kasu-hara) has become a widely used term for a labor issue in recent years, with authorities getting involved too — Tokyo enacted Japan’s first-ever ordinance against customer harassment in April 2025. In the thread, some voiced concern over customer-side misconduct like trouble with drunk passengers and verbal abuse or threats, while others held firm complaints about unfriendly drivers who won’t even respond when told a destination — suggesting this isn’t simply a case of blaming one side alone. Claims that Takeshi mocked taxi drivers in the past, along with anecdotes about his own younger years, were also posted, but it’s worth noting these are all hearsay separate from the actual broadcast content, and their accuracy hasn’t been confirmed.

*This article is excerpted and summarized from the 5ch (Entertainment/Sports News+) thread “[Entertainment] Beat Takeshi shares his views on customer harassment toward taxi drivers: “If everyone just calmed down a bit, it feels like both sides were kind of at fault…”.”

Comments

Leave a Reply

Your email address will not be published. Required fields are marked *