77 Million Emails Leaked from Email-Marketing Firm “Arara” — 5ch: “Never Even Heard of It”

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The story

According to a report by ASCII.jp, roughly 77 million email addresses have leaked from “Arara,” a company that runs an email-delivery service for businesses. About 380 companies use the service to send emails to their own customers, which means many consumers had their data entrusted to a name they never even knew. Early posts in the 5ch thread leaned on wordplay around the company’s quirky-sounding name, but the discussion later turned substantive — covering the scale of the leak, corporate accountability, and how data-protection systems overseas differ from Japan’s.

ASCII.jp: Arara — Roughly 77 Million Email Addresses Leaked

By G. Raymond ・ Edited by ASCII

Updated November 2, 2026, 12:10 PM

Source: ascii.jp / Original article here

What people said

21AnonymousNov 2, 2026 14:42
Reminds me of that line Marty says in Back to the Future
206AnonymousNov 2, 2026 15:22
Re: #21
That one's French — "ooh là là" ("ウララ")
22AnonymousNov 2, 2026 14:42
Wait, for a second I thought my muesli purchase history got leaked
65AnonymousNov 2, 2026 14:50
Re: #22
Lol, someone else was worried about the exact same thing as me
25AnonymousNov 2, 2026 14:43
Feels like this thread's about to turn into a SOUL'd OUT thread (the hip-hop duo)
38AnonymousNov 2, 2026 14:45
Re: #25
Relax, 5ch still gets SOUL'd OUT references
27AnonymousNov 2, 2026 14:43
Ara ara ara ara ara ara ara ara ararara
160AnonymousNov 2, 2026 15:07
Re: #27
Diggy-MO' (SOUL'd OUT member)
39AnonymousNov 2, 2026 14:45
Arara: "The black one wins."
167AnonymousNov 2, 2026 15:08
Re: #39
Arara sure is a clever one
46AnonymousNov 2, 2026 14:47
Re: #1
A tool-using 'Alalā (Hawaiian crow)
https://www.youtube.com/watch?v=qhk-lrcVjMQ&t=1s
53AnonymousNov 2, 2026 14:48
Re: #46 Re: #1
Wrong link, sorry

A tool-using 'Alalā (Hawaiian crow)
https://www.youtube.com/watch?v=-oSd_G3epW0
74AnonymousNov 2, 2026 14:52
A messaging app? Never even heard of it
What's more shocking is that something like that has 77 million members
106AnonymousNov 2, 2026 14:58
Re: #74
> A service companies use to send emails to customers and such

So if you've signed up with any of those roughly 380 companies, there's a chance they've been using this without you even knowing
110AnonymousNov 2, 2026 14:59
When something like this happens, a goofy-sounding company name doubles the outrage
118AnonymousNov 2, 2026 15:00
Re: #110
Everyone in this thread's just grinning about it lol
114AnonymousNov 2, 2026 14:59
Re: #108
Meanwhile in Korea, China, and the US, way bigger leaks have been happening nonstop since last year lol
142AnonymousNov 2, 2026 15:03
Re: #114
Speaking of the US specifically, since it's such a huge mail-order/e-commerce market, you can file a report with the credit bureaus and get fraudulent use shut down pretty easily, so misuse is arguably rarer there

File a report with a credit bureau that your info leaked → your credit review gets frozen
→ even if someone tries to open a credit card with the leaked info, it gets blocked with a "pending fraud alert" notice
128AnonymousNov 2, 2026 15:01
Even just recently there's been something like 400 million people's worth of leaks in total, and I still haven't been involved in a single one…

Guess that makes me trash to society…
136AnonymousNov 2, 2026 15:02
With leaks becoming this big a problem, why doesn't anyone actually try to fix it?
148AnonymousNov 2, 2026 15:04
Re: #136
That's because companies figure "eh, a leak's fine" lol
And the law practically backs them up on that, so even more reason not to bother
150AnonymousNov 2, 2026 15:05
Ara!
Gohan Desu Yo!
Isojiman
Which one do you guys like? (brands of seasoned nori paste for rice)
156AnonymousNov 2, 2026 15:06
Re: #150
There's a bunch of them, huh
Which one would you recommend?
154AnonymousNov 2, 2026 15:06
Russia's getting hacked too, so at this point it's a total free-for-all with no clear sides
And if AI's autonomy keeps growing, there's even a chance it starts turning on the hackers themselves

It's all so chaotic, where's this even headed
157AnonymousNov 2, 2026 15:06
Re: #154
Wouldn't be surprising if some AI showed up that swallows up and wipes out every other AI
161AnonymousNov 2, 2026 15:07
So honestly, everyone should just make all their personal info public already
Nobody cares about some random pebble lying on the ground, right
If every single person's personal info in the world were freely accessible to anyone, personal info would lose all its value
178AnonymousNov 2, 2026 15:11
Re: #161
That only holds up if "the information carries the same weight regardless of source"
Personal info stolen from a luxury watch shop is worth way more than info stolen from a local supermarket
It won't lose its value unless every single Japanese person is shopping at luxury watch stores every year
170AnonymousNov 2, 2026 15:09
ttps://cdn.askul.co.jp/img/product/3L2/RA73068_3L2.jpg
185AnonymousNov 2, 2026 15:14
Re: #170
When it comes to tsukudani (seasoned seaweed) to go with rice, this is the one
193AnonymousNov 2, 2026 15:19
380 companies were using this for their email service 🤮
77 million people is basically everyone except the elderly and little kids 🤮🤮
203AnonymousNov 2, 2026 15:22
Re: #193
That's 77 million cumulative entries, not unique people
211AnonymousNov 2, 2026 15:23
With this much leaking, it's hard to believe 5ch's posting data hasn't leaked too
I really hope it's not out there with IPs attached
217AnonymousNov 2, 2026 15:25
Re: #211
So address, name, phone number, and 5ch posts all get leaked together? 🥴
220AnonymousNov 2, 2026 15:28
It's exhausting, leaks every single day
I wonder if it's the places smugly assuming "we're fine" that end up getting targeted
226AnonymousNov 2, 2026 15:32
Re: #220
There's plenty that never even makes the news, so it's probably leaking every hour, not just every day
224AnonymousNov 2, 2026 15:31
Never even heard of it
If that many people are using it, you'd think it'd be pretty well-known
233AnonymousNov 2, 2026 15:33
Re: #224
Ob-la-di, ob-la-da
Life goes on, bra
Ara-la-la, la-la-la (riffing on the Beatles song)
239AnonymousNov 2, 2026 15:35
Never heard of this company — is that number even real lol
252AnonymousNov 2, 2026 15:39
Re: #239
Yeah, nobody knows about the outsourcing vendor behind the scenes
Probably never even told about it in the first place

Background and Key Points of the Discussion

The leak happened at a behind-the-scenes infrastructure service that companies outsource their email delivery to — which is exactly why consumers had their data entrusted to a name they’d never consciously signed up with. That’s also why “never even heard of it” was such a common reaction in the thread: it’s simply the nature of a B2B service. As for the 77 million figure, as commenter #203 pointed out, it’s a cumulative count — if one person is registered through multiple companies that all use this service, the same email address gets counted more than once, so the actual number of people affected may be smaller. Commenter #142 also pointed out that in the US, there’s a system for halting fraudulent use after the fact by filing a report with the credit bureaus, offering a glimpse at how post-leak damage-control measures differ between the US and Japan. Across the thread, you could feel a mix of weary “used to it by now” resignation and genuine unease — a sentiment that’s grown all too familiar amid the steady drumbeat of personal-data-leak reports.

*This article is compiled from excerpts and a summary of the 5ch (News Flash+) thread “Arara, Roughly 77 Million Email Addresses Leaked.”

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