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The story
Car YouTuber “Amaneko” revealed in a video that a Nissan dealership refused to accept her Nissan GT-R (bought used for about 25.45 million yen) for an AC repair in the summer of 2026. The AC trouble had persisted since she bought the car in 2023 — she’d once gotten a free unit replacement and a written apology from the dealer — but this time she was banned from the shop because, in her account, “past incidents hadn’t reflected well on them.” Since she owns seven cars in total, including a Lexus and a Ferrari, reactions on 5ch split between “the dealer has its reasons” / “sounds like a monster complainer” on one side, and “Nissan’s response here is awful” in her defense on the other.
Beautiful YouTuber with 7 luxury cars stirs controversy with four straight “venting” videos over “Nissan refused service” saga — insisting she’s “just one user” backfires with viewers
Amaneko, the car YouTuber who revealed trouble with a dealership over repairs to her beloved Nissan GT-R, posted a new members-only “complaint video” on August 31, and it’s causing a stir.
Amaneko has built a following as a car YouTuber who owns seven luxury vehicles in total, including a Lexus, a Honda NSX, and a Ferrari.
Source: news.yahoo.co.jp / Original article here
What people said
Not watching it though.
Guess even a customer like that doesn't get special treatment though.
Sounds like she bought it from a used-car dealer, not the manufacturer.
Garbage company, hope it goes under.
Nissan dealerships are directly operated by Nissan itself, you know.
Re: #43
It's a private transaction between two parties, so the dealer does have the right to refuse service.
Also, these days if you let customer harassment slide, staff turnover goes up, and the losses end up outweighing the profit.
Both sides have a point here, but more and more companies are labeling people as harassers or chronic complainers and refusing store visits, phone calls, any response at all.
That's fine when it's a private transaction, but for places that can't refuse service — government offices, civil servants, schools, hospitals, railways — the public sector is struggling too, with more people going on mental health leave or quitting, which makes running those organizations hard as well.
Yeah, and that shop gets to say "we fixed the car the official dealer wouldn't touch" — free publicity.
Figures.
That's because the AC units get farmed out to subcontractors building them on the cheap.
We don't even know if that anonymous "Nissan Tokyo employee" who DM'd her on Instagram demanding the video and photos be deleted is even real, let alone whether they actually work at this dealership.
Still, once she put that in a video, it escalated to the dealer issuing a written apology — so maybe getting banned isn't totally without cause.
These days AC systems are all interlinked with everything else, so if one actually breaks, fixing it can run you 200,000–300,000 yen.
Just so you know.
If a shop entertained every case like that, they'd never get any work done.
Broke right after it passed inspection, lol.
Maybe Nissan's AC units really are prone to failing.
They just want to look at a "woman."
Sent it in for repair twice and it still breaks. Nissan can't even figure out why the refrigerant keeps leaking out. All their good engineers left ages ago.
Run the AC while doing track laps and it'll break no matter what brand it is.
Full list of cars she owns:
Subaru: WRX STI
Ferrari: F355 / McLaren: 750S Spider
Honda: NSX (NA1)
Nissan: GT-R (R35)
Lexus: IS500
Plus others — including Lamborghinis (a Huracán EVO Spider, a Urus, etc.) and additional vehicles — for a total lineup of 7 cars.
Wonder how many of those she actually bought from a dealer.
That's what the rest of us call
a monster complainer.
Go leave her a comment like: "push it too far these days and you could be breaking the law, so knock it off."
Hope their account gets banned.
AC trouble started in 2024.
In summer 2025, drove long-distance with the AC not working.
Brought it to Nissan Tokyo Sales for its first inspection that August; the unit was replaced under manufacturer warranty. After getting permission to film and posting the video, she got a DM from an employee's personal Instagram demanding she delete it — and it also came out that her ownership info had been leaked to other customers.
Because the dealer's customer relations desk handled it poorly, she called them out in a video that September (topping 1 million views).
In October, a written apology arrived under the store manager's name, but she complained it read like it was written by a "grade-schooler."
The AC issue came back in summer 2026; when she asked for a paid repair, she was refused service (banned) on the grounds that "past incidents hadn't reflected well on them," and is currently getting stopgap fixes done at a specialty shop.
The dealer already admitted fault over the compliance violation and gave her a written apology — and now they're getting all defensive about it?
Background and Key Points of This Debate
Refusing a store visit or repair intake is a private transaction, so under the principle of freedom of contract, businesses have the right to decline service too. In recent years, as a countermeasure against customer harassment, more companies have been refusing to deal with customers who caused trouble in the past — and post #107 in the thread touches on exactly this dynamic. Within the thread, opinions criticizing “the dealer’s poor explanation and handling” were roughly balanced against those suspecting “the YouTuber’s exposé video itself was meant to stir up controversy,” with no clear consensus reached. It’s also worth noting that details recounted in the video — such as “a Nissan employee demanded it be deleted” and “there was an information leak” — are based solely on her own account, and the article does not present the dealership’s side of the story in any detail.
*This article is an excerpt and summary of the 5ch (Entertainment & Sports News+) thread “Beautiful YouTuber with 7 luxury cars stirs controversy with four straight “venting” videos over “Nissan refused service” saga… insisting she’s “just one user” backfires with viewers.”
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