From our other sites
The story
Following an unauthorized access incident on November 4, NTT Docomo held a press briefing on the evening of the 6th and announced that customer information for up to 290,000 people may have been leaked. The company also revealed it is considering compensation payments for affected users, and that identification document numbers may have been among the leaked data. As a precaution, the site for its budget plan “ahamo” has also been taken offline. On 5ch, discussion centered on concerns that any compensation might amount to only a small number of points, questions about why the ahamo site was shut down despite no confirmed leak there, and the seriousness of the ID document data exposure.
Docomo Considers Compensation After Leak of Up to 290,000 Customer Records, Also Takes “ahamo” Site Offline as a Precaution – Keitai Watch
Sei Sekiguchi, November 6, 2026, 19:24
NTT Docomo held a press briefing on the evening of the 6th, once again laying out details of the unauthorized access incident that occurred on the 4th. The company also revealed it is considering compensation payments for affected users.
Source: k-tai.watch.impress.co.jp / Original article here
What people said
Make it a free month instead
Converted to d Points, that's about 100 points
You can use them for regular shopping — and even for investing
Just spend them on a McDonald's mobile order
They work on Amazon too
Now that you mention it, mine didn't go off either. With that fake earthquake alert last week or so, Docomo didn't push it out while other carriers did
It's just the numbers on ID documents, so stuff like driver's license numbers or health insurance card numbers
The one where the regulators came down on them. That's Docomo's third strike in a row
On the 6th, affected individual users were sent an SMS with an apology, an outline of the incident, and precautions to prevent further harm
Not many stores take them. For online shopping, Yahoo Shopping is better anyway 🙄
There's almost nowhere that doesn't take them — anywhere that accepts code payments takes them too
This is exactly why I don't want to use online-only banks
Isn't that just your Docomo line? There was a network outage
Stop using your phone for ATM transactions. It's nothing but risk at this point
I'm on ahamo — do I get the compensation money?
It says right there that ahamo is separate
彡"⌒ヾ
ヽ( ^ω^)ノ the ahamo app is basically just a spare —
へﾉ ﾉ since the real management hub is My docomo,
ω ノ saying ahamo 'hasn't been confirmed' affected…
>
↓
is a seriously contradictory explanation
Baldy (SoftBank's Son): 'Ours wasn't a leak — it was strictly a "provision"…' (mocking SoftBank's past practice of selling user data; "baldy" is 5ch's nickname for SoftBank founder Masayoshi Son)
Huh? You can use them — even at self-checkout and everything
They said at the press conference that credit card info wasn't leaked
Too many things are scary now, so I'm switching d Payment over to prepaid charge…
More accurately, it's 'remote-dump-everything-on-someone-else work'
Some image data's already leaked somewhere. There's been so many incidents I've lost track
That's already leaked ages ago — some company outsourced the work to China without permission, remember
Background and Key Points of This Story
Since compensation payments aren’t legal damages but rather a gesture of apology from the company, actual payouts in past personal-data-leak cases have often stayed modest — so the comments predicting a small payout reflect reactions grounded in that precedent. Also, even though what leaked were the “numbers” on identification documents, driver’s license numbers and health insurance card numbers are used for identity verification by other services too; the risk is lower than if the document images themselves had leaked, but the numbers could still be used for impersonation. While ahamo has not been confirmed as affected this time, its site was taken offline as a precaution regardless, and the relationship between those two facts — along with the criteria behind the shutdown — was never made clear in the press briefing, so the “this explanation is contradictory” comments on the thread reflect reactions formed amid incomplete information.
*This article is compiled as an excerpt and summary from the 5ch (News Flash+) thread “Docomo Considers Compensation After Leak of Up to 290,000 Customer Records, Also Takes “ahamo” Site Offline as a Precaution.”
Leave a Reply