System Outage at PayPay Securities Halts Japanese Stock Trading

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The story

On October 13, 2026, a system outage hit smartphone brokerage PayPay Securities, making it impossible to buy or sell Japanese stocks. Reports poured in on X (formerly Twitter) and 5ch almost immediately from users unable to place sell orders as their SoftBank shares and other holdings dropped in value. Screenshots showing a “no estimated time for recovery” message circulated in the thread, along with worries about margin calls and fears that PayPay Card and PayPay Bank — fellow members of the SoftBank group — might go down too. Meanwhile, some users offered an explanation suggesting the outage stemmed from flaws in PayPay Securities’ own order-execution system, turning the discussion into more than just another “here-we-go-again” outage joke.

A system outage at smartphone brokerage PayPay Securities has made it impossible to trade Japanese stocks.

Source: news.yahoo.co.jp / Original article here

What people said

2AnonymousOct 13, 2026 19:19
Now this is a seriously 'red-hot' service — your stock price crashes and you can't even sell, so all you can do is sit back and watch your assets bleed out,
5AnonymousOct 13, 2026 19:20
PayPay Securities users are dying inside because they can't sell their SoftBank shares

11AnonymousOct 13, 2026 19:23
Re: #5
Lol, the price just keeps tanking and all they can do is sit there helplessly watching, can't even sell
12AnonymousOct 13, 2026 19:23
Re: #5
This is making my dinner taste amazing lmaooooo (schadenfreude at its finest)
13AnonymousOct 13, 2026 19:24
Re: #5
It's after hours anyway, so who cares
6AnonymousOct 13, 2026 19:20
Reminds me of the early days of online trading
Back then, errors blocking trades were just an everyday thing
8AnonymousOct 13, 2026 19:22
Can't even trade stocks(kabu), lmaooooo
10AnonymousOct 13, 2026 19:22
This is why I keep telling people to just stick to index funds
24AnonymousOct 13, 2026 19:28
Re: #10
Index ETFs can't be sold either, though
14AnonymousOct 13, 2026 19:24
A structure where the AI bubble gets popped by AI itself
15AnonymousOct 13, 2026 19:24
Re: #14
Well, once the tech advances enough, of course it'll get misused too
16AnonymousOct 13, 2026 19:24
This is pretty brutal, no?
Wonder if there's any compensation for this
17AnonymousOct 13, 2026 19:25
I wonder if there are people who won't be able to dodge a margin call tomorrow,
22AnonymousOct 13, 2026 19:27
Re: #13
And by the way, still no estimated time for recovery

25AnonymousOct 13, 2026 19:28
Re: #22
I can't stop eating, this is too good lmaooooooo
26AnonymousOct 13, 2026 19:28
What happens if the online bank goes down too?
Wouldn't that cause bounced payments and failed credit card withdrawals?
27AnonymousOct 13, 2026 19:29
Re: #26
It might actually go down too…
31AnonymousOct 13, 2026 19:32
Just when Mizuho's been keeping quiet lately, you had to go and screw it up instead
34AnonymousOct 13, 2026 19:36
Re: #31
That's because Mizuho's teamed up with Rakuten now
They've also been doing layoffs lately, so they're actually competing properly
37AnonymousOct 13, 2026 19:37
I use Rakuten Securities
I can't treat this like someone else's problem at all, I'm shaking
39AnonymousOct 13, 2026 19:38
Re: #37
Well, with index funds you should be fine unless unauthorized access starts messing with things
Individual stocks would be scary though
42AnonymousOct 13, 2026 19:38
Re: #37
I can't stop eating lmaooooo
47AnonymousOct 13, 2026 19:43
Isn't PayPay Chinese-affiliated or something?
Talk about friendly fire then
57AnonymousOct 13, 2026 19:56
Re: #47
It's SoftBank, isn't it?
56AnonymousOct 13, 2026 19:56
Is PayPay Card in trouble too?
I use PayPay Card myself
Well, it's linked to a regional bank account though
62AnonymousOct 13, 2026 19:58
Re: #56
'Well' — why are you talking like being linked to it makes you safe
63AnonymousOct 13, 2026 19:58
Re: #56
Even if they're in the same group, the servers are probably separate though…
68AnonymousOct 13, 2026 20:02
Realistically, credit cards and online banking aren't actually going to go down, surely
69AnonymousOct 13, 2026 20:02
Re: #68
Please let that be true
I've only spent like 500 yen this month, I don't want people thinking I can't even cover that
72AnonymousOct 13, 2026 20:04
Re: #68
All I can do is hope that's true
75AnonymousOct 13, 2026 20:06
When it comes to stocks, we're deep into shoeshine-boy territory (the old sign a crash is near when even amateurs start talking stocks), so the whole system itself might be done soon
Even the guys at the company I used to work at were going on about stocks, so it's over
85AnonymousOct 13, 2026 20:23
Re: #75
Japan's only recently hit shoeshine-boy levels — overseas has been there for ages already
84AnonymousOct 13, 2026 20:22
Isn't this different from SBI?
88AnonymousOct 13, 2026 20:27
Re: #84
SBI split off from SoftBank ages ago, they're unrelated now
91AnonymousOct 13, 2026 20:35
This is why you shouldn't get involved with anything tied to Masayoshi Son
92AnonymousOct 13, 2026 20:36
Re: #91
Yeah, that's basically it
93AnonymousOct 13, 2026 20:40
Nothing anyone can do about it?
106AnonymousOct 13, 2026 20:51
Re: #93
With PayPay Securities, instead of customers placing orders directly on the exchange, the brokerage itself quotes an internal price, executes the trade against that, and then buys/sells the actual shares on the exchange afterward
It's a service where the brokerage takes on the risk in exchange for instant execution, so if a trade ends up executed at a price way out of line with the real market, the brokerage could take a massive loss — that would be a serious problem
So they have to track price movements and reflect them in their quoted price, but when that tracking isn't working properly, they just halt trading instead

Background and Key Points of This Topic

Unlike brokerages such as SBI Securities that route orders directly to an exchange, PayPay Securities uses a system closer to ‘over-the-counter dealing,’ where the brokerage itself quotes an internal price against investor orders and executes the trade that way. As the explanation from commenter No. 106 in the thread lays out, this approach offers the convenience of instant order execution, but if the brokerage can’t reflect real-time market price movements in its quoted price, it has no choice but to halt price quoting altogether. This outage is believed to stem from exactly that kind of price-reflection failure. The thread also saw some confusion over whether this is “the same as SBI Securities,” along with questions about how much system infrastructure PayPay Securities actually shares with PayPay Card and PayPay Bank. However, while these companies share a capital relationship, their systems run on separate infrastructure under separate companies, and nothing in the source material confirms that this outage directly spread to them.

*This article is compiled as an excerpt and summary of the 5ch (Nandemo Jikkyo G) thread “[Breaking] PayPay Securities — Outage Halts Japanese Stock Trading WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWW.”

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