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The story
In the early hours of November 5, NTT Docomo suspended its online services and began emergency maintenance after determining it was likely the target of unauthorized access. The impact extended to voice calls as well, with the Tokyo Fire Department revealing that 119 emergency calls were having trouble connecting. Because the budget ahamo plan runs on the same infrastructure, confused users wondered whether they were the only ones affected. On 5ch, reactions were split over comparisons with other carriers’ past outage records and debate over how companies that haven’t suffered unauthorized access should be regarded.
11/5 (Thu) 11:43
TV Asahi News
NTT Docomo has suspended its online services after determining it is likely the target of unauthorized access.
Source: topics.smt.docomo.ne.jp / Original article here
What people said
There's plenty of them. Secom's still safe too, for now.
Companies that haven't been breached either don't interest hackers, or…
…are too incompetent to even notice they've been breached.
The official site's got a warning triangle on it now. For voice calls.
https://k-tai.watch.impress.co.jp/docs/news/2153713.html
Well yeah, if you slash maintenance spending and hike prices nonstop, of course your forecast goes up.
Don't tell me they held off on this maintenance just until after announcing that.
Guess they've finally figured out how many customers will never leave no matter how badly they're treated. Keep making it worse and raising prices, then.
The internet is finished 😟
The internet stops working
↓
Kids and some adults get freed from smartphone brainwashing
↓
Kids play in the park again, like back in the Showa era
Adults stroll and read books in the park too
↓
History repeats itself
And then adult videotapes and adult DVDs become scarce and prices skyrocket
There was a time when a single adult videotape cost anywhere from ¥1,000 to ¥10,000
If the internet stops working, we'll slide right back into an era like that
Full signal bars but it's still crawling.
Docomo charges a fortune and the signal's bad too — it's really getting old.
This isn't someone else's problem (lit. "a fire on the far shore") — it could happen to any of us.
Makes sense — it really is affecting 119 emergency calls.
If 119 can't be reached for a certain stretch of time, it officially counts as a "serious incident."
I looked it up — all SoftBank had was a regional outage from a typhoon in October and an email glitch a few days later? No wonder nobody noticed.
Docomo just doesn't have the underlying strength, does it.
You can tell just by looking at their apps.
The way things link together, the consistency between them…
They keep churning out garbage apps left and right.
I'm on ahamo too — am I the only one actually affected?
Same, I'm on ahamo and I'm affected. Have you tried opening the "My Docomo" menu? It's showing as under maintenance.
People still carrying cash around, lol.
"A bus-only prepaid card that can only be topped up with cash" — does that still count as being on Team Cashless?
NTT Docomo is supposed to be a rock-solid security company, though.
This just proves how low Japan's overall security level really is…
Holy crap, that's bad.
Oh wow, this is quite something.
They might end up holding an apology press conference.
Background and Key Points of the Discussion
Emergency calls like 119 get affected during network outages because calls to fire and police departments are routed through whichever carrier the caller is subscribed to. There have been similar cases in the past where major outages at big carriers made emergency calls difficult to connect, repeatedly raising concerns about the structural risk of emergency communications depending on a single carrier. Also, “ahamo” isn’t a separate company from Docomo — it’s Docomo’s own budget brand running on the same network infrastructure, so even low-cost plan users aren’t spared from the outage’s effects. Reactions in the thread were mixed, including comparisons of outage histories with other carriers and speculation about companies that escaped unauthorized access, but this article excludes comments unrelated to the incident itself as well as those making unsubstantiated claims about specific companies or individuals.
*This article is compiled from excerpts and a summary of the 5ch (News Flash+) thread “[Unauthorized Access] Possible Unauthorized Access at Docomo — Emergency Maintenance Began Just After 1 AM on the 5th.”
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