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The story
At Final Fantasy XIV’s Fan Festival, attendees had been able to pay an extra fee to upgrade to reserved seating — but about a month before the event, reserved seating itself was abolished entirely, sparking a storm on 5ch. According to the thread, people who bought tickets specifically for reserved seats can no longer get any seat guarantee, and if they cancel, they won’t be refunded even the extra fee they paid. Posters criticized the “policy change right before the event,” while others sarcastically invoked Square Enix’s in-house e-money “Crysta” and the company’s past administrative order under Japan’s Act against Unjustifiable Premiums and Misleading Representations to mock its management style.
When buying tickets for the event, you could pay an extra fee to switch to reserved seating
Reserved seating has now been scrapped
If you can’t even get a reserved seat, canceling won’t get you a refund either
Source: fanfest.finalfantasyxiv.com / Original article here
What people said
Just cancel it. Cancel the whole thing.
FFX is the one to blame for that
Can't give you cash, but here's a gift card that only works at MY store!
isn't that insane
so my gut feeling is this kind of borderline-fraud move is probably deliberate
Hey Mr. President, what happened to "let's be sincere"?
Sincere toward his own greed, that is
that's really the only reading
Is that "attendee souvenir set" thing actually worth something like 20,000 yen?
Honestly, that part alone is pretty normal these days
they're really going for it
You should just be grateful you got to enter "Yoshida-land" at all
You mean the mighty Dragon Quest X? Is that supposed to be a jab?
What actually happens at these game events anyway?
Songs, voice actor talk shows, stuff like that?
Yoshida bragging about himself
Their own in-house cryptocurrency! lol and they actually named it "Crysta"! lol
Crysta is just e-money used to pay for Square Enix's online games (monthly fees, in-game items)
hard to believe someone who actually plays FF14 wouldn't know that
Square Enix — What is Crysta?
https://www.jp.square-enix.com/account/crysta/
and this event is basically that religion's ceremony — just a glorified offering plate
Which is exactly why the true believers who want the best view of their god are the ones buying reserved seats —
so it's genuinely unclear why they'd kill reserved seating partway through
Ah, I see, so the mobile version's service ended
thanks for clearing that up
Background and Key Points of This Topic
FF14’s Fan Festival is a large-scale paid event held separately from the main game, and this time a special ticket was offered letting attendees pay extra to upgrade to reserved seating. About a month before the event, that option was scrapped — meaning even people who bought tickets specifically expecting reserved seats now have to attend under the same conditions as everyone else, and canceling doesn’t get them the extra fee back. On the thread, some pointed to Square Enix’s past administrative order for violating the Act against Unjustifiable Premiums and Misleading Representations in its mobile games as grounds for distrusting the company’s management, while others noted that the event’s price point (around 25,000 yen even for standing-only admission) isn’t unusual for this type of fan event. Worth noting: “Crysta” is Square Enix’s own in-game payment currency, not a cryptocurrency — a distinction that was actually misunderstood within the thread itself.
※This article excerpts and summarizes the 5ch (Hardware/Industry (Geha)) thread “[PS5 Bad News] Square Enix’s FF14 cash-grab event is spiraling out of control — will the Consumer Affairs Agency get involved?“.



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