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The story
When a fellow customer complained that her kids were being noisy at Saizeriya, a “mom-sama” (a sarcastic 5ch term, “ko-mochi-sama,” used to mock parents seen as entitled) shot back with “Isn’t Saizeriya that kind of restaurant?” — and the exchange blew up on 5ch. Even though it’s marketed as a family-friendly chain, opinions differ on just how much noise should be tolerated there, and the thread saw “badly-disciplined parents are the real problem” clash with “a bit of noise is just part of the deal.” The discussion spread beyond a simple kids-vs-adults fight, touching on the fact that Saizeriya doesn’t even have a kids’ menu, and on the manners of childless customers too.
What people said
I don't know where that line is, so I can't say.
Family restaurants, McDonald's, Saizeriya — these are places where families with kids make noise.
Every group's got that one person with an obnoxiously loud voice
And it's not just cackling laughter — they actually clap their hands while doing it
My theory: they picked up the hand-clapping thing from comedians on TV to look like they're hyping up the room
Saizeriya's a 5-minute drive from my place so I go almost every day and just people-watch
Lunch runs until 3pm and comes with a free consommé soup
Nope
If they offered fussy extras like that, the pasta wouldn't be ¥300 tax included
Unless you're seriously broke, eating at Saizeriya every day isn't going to hurt your wallet
Don't forget to dress full hip-hop while you're at it.
All we can really do is just hear the guy out as a complaint
Though honestly, judging by the way he's using commas, I kind of want to pile on him for that too
There's plenty of them
Does Saizeriya look like some fancy high-end restaurant to you?
Kids who bang on stuff making noise nonstop or run around — just strap 'em to the chair.
It's a place full of people
So really, whoever finds it too loud should be the one doing something about it
Noise-canceling headphones these days are insanely good too
What an idiot
Yeah, that's just human nature at work right there.
Then just don't go.
people who complain about stuff like "the staff's attitude was bad" or "other customers were loud" or "they got my order wrong"
are just entitled complainers ("monster claimers")
Ban them, I say.
There used to be this nicely worn-out middle-aged waitress at my local Gusto, but I haven't been in a while
Wonder if she's been swapped for a robot by now
Come on, make sure that "worn-out" lady's got a nice curvy waist too (wordplay on kutabireta "worn-out" vs kubireta "curvy-waisted")
Background and points of contention
Saizeriya is known as a budget Italian chain that’s easy for parents with kids to use, but it has never officially billed itself as “kid-friendly,” so how people read that varies by customer. Where the thread split was over how much of a nuisance should be tolerated — some said it’s only natural to call out kids running around or throwing cups, while others felt a bit of noise was within acceptable range. Some also pointed out how uncomfortable it feels to see a disruptive kid relabeled as simply “energetic,” highlighting a temperature gap between parents and non-parents. The fact that Saizeriya doesn’t actually have a kids’ set menu also came up, adding to the mismatch between the chain’s real offerings and its “family-friendly” image.
※This article is excerpted and summarized from the 5ch (Hello! Project board) thread “[Sad news] “Mom-sama”: “A fellow customer at Saizeriya told me my kid was being noisy, but isn’t Saizeriya that kind of restaurant?”.”
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