Why the “500 Yen Apology Voucher” Disappeared After Corporate Data Breaches — 5ch: “Being Fobbed Off With 500 Yen Is Worse”

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The story

Since late September 2026, a string of corporate data breaches has come to light one after another: Times Car (about 6.6 million records, roughly 1.6 million of which included images of ID documents such as driver’s licenses), the yakiniku chain Yakiniku Kingu (about 10.79 million records), and Lawson (about 2.15 million records). In the past, the standard response to this kind of incident — a practice kicked off by the 2004 Yahoo! BB leak — was to hand victims a 500 yen gift voucher as an apology, but that kind of cash gesture has become much less common in recent years. On 5ch, opinions varied: some suspected companies now prioritize lobbying the media and politicians over compensating victims, while others argued that leak volumes have grown by orders of magnitude, making cash compensation no longer realistic.

October 12, 2026, 11:03 PM

Naigai Times

Since late September 2026, companies have been disclosing one unauthorized-access incident and personal-data leak after another. Times Car had about 6.6 million accounts’ worth of data exposed, roughly 1.6 million of which included images of ID documents such as driver’s licenses. Yakiniku Kingu saw about 10.79 million customer records leaked, and Lawson about 2.15 million.

Source: news.livedoor.com / Original article here

What people said

4AnonymousOct 13, 2026 11:00
Japan used to be an “electronics superpower” (lol) — now it's a digital has-been
8AnonymousOct 13, 2026 11:01
Re: #4
The reality of the "electronics superpower"

Cyberattack hits refrigeration systems at hundreds of French supermarkets — temperature spikes to 50°C, forcing mass disposal of food [Shōkō-san★]
https://asahi.5ch.io/test/read.cgi/newsplus/1791854997/
70AnonymousOct 13, 2026 11:37
Re: #4
There are countries where the My Number itself got leaked, and people are still this lax about it.
12AnonymousOct 13, 2026 11:04
If you're going to hand out apology money to customers for a leak, it's way more useful to just donate to the media and the LDP and have them bury the story instead.
15AnonymousOct 13, 2026 11:05
Re: #12
Well, it's clearly not getting buried lol
23AnonymousOct 13, 2026 11:09
Times leaked people's driver's license photos too, but with this whole flood of data breaches happening at once, they'll probably just let it quietly get swept under the rug.
249AnonymousOct 13, 2026 12:46
Re: #23
Management's already preparing their exit. Because the LDP and big companies have spent years pushing the idea that "people who sue are scum" in Japan, everyone's staying weirdly quiet even over something this massive, lol. In the US or Europe this would be a multi-trillion-yen lawsuit.
28AnonymousOct 13, 2026 11:12
Honestly, being brushed off with a measly 500 yen for something like this feels worse to me? If this info gets misused, you could end up losing your entire life savings in the worst case.
183AnonymousOct 13, 2026 12:23
Re: #28
My personal info is worth so little, 500 yen would practically be too much change back.
32AnonymousOct 13, 2026 11:14
At the very least, do something like “10 lucky winners drawn from those affected will get 10,000 yen,” you know?
36AnonymousOct 13, 2026 11:18
Re: #32
“As a token of our humblest apology…”
251AnonymousOct 13, 2026 12:47
Re: #32
“Please note that winners will only be notified by receiving the prize in the mail.”
51AnonymousOct 13, 2026 11:28
No wonder people sell off customer lists on the side.
53AnonymousOct 13, 2026 11:29
No matter how spectacularly a company screws up, “sorry, we'll be more careful from now on” is apparently all it takes to settle it (´・ω・`)
65AnonymousOct 13, 2026 11:34
Re: #53
It starts with the politicians. And politicians are backed by companies with deep pockets. Rather than handing small one-time payments to a huge number of people, if you're going to spend money anyway, it's much safer for the company to funnel a large sum to a handful of politicians instead. This only works because the LDP has stayed in power so long — if the ruling party kept changing, problems would surface later and the company would be finished. The LDP's long reign is exactly why this scheme holds up.
207AnonymousOct 13, 2026 12:30
Re: #53
The email I got from Skyticket was exactly like that 💧 Basically “we'll be more careful going forward,” plus a smug “your credit card info wasn't leaked though” (said with a real punchable smirk).
61AnonymousOct 13, 2026 11:33
Yahoo! BB's 500 yen voucher had to be cashed in person at a post office every single time, so in the end I never bothered claiming mine. I bet a lot of people never collected theirs. I think Yahoo factored exactly that into their math.
72AnonymousOct 13, 2026 11:38
Re: #61
Wait, so does that mean everyone actually gets one if you push it?
62AnonymousOct 13, 2026 11:33
Back in one of the earliest leaks, when KDDI's DION service got breached, all we got was an apology letter. I received two billing postcards for charges I never made, had to go to the local police box about it, and it left a bad taste in my mouth. The disclosure came so late that by the time I learned the cause, I remember being furious.
69AnonymousOct 13, 2026 11:37
Re: #62
Mailing out a postcard was about the extent of what the company was willing to spend.
66AnonymousOct 13, 2026 11:34
Companies hoover up way more data than they actually need these days, so the scale of these leaks is a whole different order of magnitude from the old days. Apps are convenient, sure, but they ask for way too much personal info.
68AnonymousOct 13, 2026 11:36
Re: #66
Does it never occur to you that you could just… not use it?
71AnonymousOct 13, 2026 11:38
I don't need some token 500 yen gesture. Times especially should at least cover the reissue fee, or the day of work you'd lose having to go apply for a new license in person.
78AnonymousOct 13, 2026 11:41
Re: #71
Apparently though, even after a reissue, all that changes is a “1” gets tacked onto the end of your license number — reissue again and it becomes 2, 3, 4… and after 9 it just loops back to 1. Just by looking at the card, you can't tell the old one's been invalidated. For something only used as basic ID, that's no obstacle at all for someone trying to impersonate you, since nobody actually cross-checks it the way police would.
76AnonymousOct 13, 2026 11:40
Re: #68
I don't use it myself — I don't really care about points or anything like that.
83AnonymousOct 13, 2026 11:42
Re: #76
Your personal situation is beside the point here — this is about the premise of the discussion.
93AnonymousOct 13, 2026 11:46
Times Car: 12 years without a security update
97AnonymousOct 13, 2026 11:48
Re: #93
Leaving driver's license images just sitting on a server is basically begging to be robbed.
98AnonymousOct 13, 2026 11:48
Re: #93
Well, this is the same Ministry of Health, Labour and Welfare that thought building the COVID contact-tracing app once meant the job was done forever — truly an “IT kingdom.”
190AnonymousOct 13, 2026 12:24
Japan doesn't have any concept of personal information protection — we're basically a developing country on that front.
196AnonymousOct 13, 2026 12:27
Re: #190
“Personal information protection”? What's that? Does that even exist in developed countries?
197AnonymousOct 13, 2026 12:27
Starting October 1st, the Self-Defense Forces and police can now jointly strike back against those carrying out unauthorized access. They're rushing to train people for it.

But doesn't that just mean going on the offensive to steal data in return?
201AnonymousOct 13, 2026 12:29
Re: #197
Well, officially it's only under the premise that the other side attacked first.
208AnonymousOct 13, 2026 12:30
Re: #197
And on top of that, attackers hijack innocent third parties' systems to launch their attacks, so you can't actually tell who's really behind it.

So honestly, the real mentality is just: if you suspect someone might be an enemy, hack them first.

Background and key points of this debate

These “apology vouchers” are not a legal obligation — they’re simply a goodwill practice companies use to settle things informally. The classic example is the 500 yen voucher handed out after the 2004 Yahoo! BB leak, back when breach sizes were still small enough for that kind of response to be workable. In recent years, though, leak sizes have grown by an order of magnitude — from the hundreds of thousands into the millions or even tens of millions — and now sometimes include sensitive data like driver’s license images, making equivalent cash compensation unrealistic for companies to offer. On the thread, opinions split between those who wanted companies to invest in preventing harm and future breaches rather than handing out token vouchers, and those who felt even a symbolic gesture of compensation was better than nothing. Commenters also pointed out that Japan still lacks clear laws spelling out penalties or compensation for data leaks, which they saw as part of why these incidents keep repeating.

※This article is compiled and summarized from the 5ch (Breaking News+) thread “It used to be a “500 yen voucher”… So why have corporate data-breach apology gifts disappeared?”

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